Senior Solutions Engineer
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Job Summary
To support a growing travel technology platform, the full-time Senior Solutions Engineer will manage pre- and post-sale technical evaluations, solution designs, and customer integrations while working remotely.
Key responsibilities
- Join Account Executives on discovery calls to uncover technical requirements and map workflows to the platform
- Guide customers through integrations using APIs, webhooks, and integration tools, ensuring smooth go-live processes
- Represent customer integration needs in product planning and maintain integration documentation and playbooks
Required qualifications
- 7+ years in a customer-facing technical role such as Solutions Engineer or Integration Engineer
- Hands-on experience with REST APIs, webhooks, and integration tools like Zapier
- Proficiency in writing scripts and prototypes in languages such as JavaScript, Python, or Ruby
- Experience leading technical discovery and demos, as well as owning implementations through go-live
- Ability to explain complex technical topics to non-technical audiences and translate customer needs into requirements for engineers
Complete Job Description
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