Senior Staff Forward Deployed Engineer
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Job Summary
Guiding strategic enterprise accounts from initial demo to long-term success, the full-time Senior Staff Forward Deployed Engineer will lead complex customer deployments, architect innovative solutions, and influence product strategy while working remotely.
Key responsibilities
- Lead technical design and delivery for strategic enterprise deployments, including integrations and security reviews
- Act as a trusted advisor to customer IT leadership, ensuring alignment with broader IT strategies
- Translate customer patterns into product requirements and mentor solutions engineers to elevate technical standards
Required qualifications
- 10+ years in customer-facing technical roles, particularly in enterprise software deployments
- Deep experience with REST APIs, scripting, and integration architectures
- Expertise in single sign-on and identity architectures, including SAML and OAuth
- Extensive experience with enterprise service management platforms like ServiceNow or Jira
- Strong understanding of AI and workflow automation principles
Complete Job Description
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