Senior Staff Solutions Engineer
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Job Summary
Guiding strategic enterprise accounts from initial demos to long-term success, the full-time Senior Staff Forward Deployed Engineer will lead complex customer deployments, architect innovative solutions, and mentor engineering teams while working flexibly or remotely.
Key responsibilities
- Lead technical design and delivery for strategic enterprise deployments, including integrations and security reviews
- Act as a trusted advisor to customer IT executives, aligning Flow with their broader IT strategy
- Translate customer patterns into product requirements, influencing product direction and strategy
Required qualifications
- 10+ years in customer-facing technical roles within enterprise software, particularly in multi-system deployments
- Deep experience with REST APIs, scripting, and integration architectures
- Expert knowledge of single sign-on and identity architectures, including SAML and OAuth
- Extensive experience with enterprise service management platforms like ServiceNow and Jira
- Proven ability to influence stakeholders at all levels, from system administrators to executives
Complete Job Description
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