Senior Staff Solutions Engineer

Job Summary

Leading complex enterprise deployments, the full-time Senior Staff Forward Deployed Engineer will serve as the primary technical authority for Flow customers, guiding them from initial demonstrations to long-term success while working in a flexible or remote environment.

Key Responsibilities

• Lead technical design and delivery for strategic enterprise deployments, integrating multi-system architectures and ensuring compliance with security standards
• Act as a trusted advisor to customer IT executives, aligning Flow with their IT strategy and driving adoption and expansion of services
• Translate customer patterns into product requirements and influence product strategy while mentoring solutions engineers

Required Qualifications

• 10+ years in customer-facing technical roles, specifically in enterprise software deployments
• Deep experience with REST APIs, scripting, and designing integration architectures
• Expertise in single sign-on and identity architectures, including SAML and OAuth
• Extensive knowledge of enterprise service management platforms like ServiceNow and Jira
• Strong understanding of AI and workflow automation principles