Senior Strategic Partnership Executive
Job Summary
Managing partner accounts and developing new retail alliances, the full-time Senior Strategic Partnership Executive will work remotely to enhance customer satisfaction, generate sales opportunities, and conduct business reviews for strategic accounts.
Key responsibilities
- Develop and maintain strong relationships with internal and external stakeholders throughout the account's organization
- Manage projects to ensure timely and successful delivery of solutions and define key goals and metrics for each account
- Conduct quarterly meetings with each account and assist with high-severity requests or issue escalations as needed
Required qualifications
- 7+ years of applicable experience in the retail space
- 5+ years of specialized ERP industry experience
- Bachelor's degree or equivalent experience
- Familiarity with Ace or similar Epicor customers is strongly preferred
- Ability to work in a fast-paced, high-performance environment
Complete Job Description
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