Senior Support Data Analyst

Job is Expired

Location: Nationwide

Compensation: Salary

Staff Reviewed: Tue, Jun 06, 2023

Job Category: Information Technology

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced, Management, Senior Level, Executive Level

Education Level: Bachelors

Job Summary

A company in the Information Technology industry is looking for a Senior Support Data Analyst.

Position Responsibilities

Lead high-impact analysis efforts that serve to improve day-to-day operations and long-term strategy for Support
Build custom data sets, reports, and dashboards for Support-related metrics
Independently uncover high-value targets for operational process improvement by analyzing trends in Support data

Required Qualifications

4+ years of experience working with data from the Salesforce platform
4+ years of experience in enterprise-level data analysis and reporting tools
Relevant Salesforce certifications and/or Trailhead badges are a big plus
Prior experience with Support or Service organizations is a big plus
Bachelor's degree in Computer Science, Information Technology or related technical field

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Job is Expired

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