Senior Systems Engineer
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Job Summary
To support the administration and continuous improvement of the Enterprise Content Management (ECM) infrastructure, the full-time Senior Systems Engineer specializing in IBM FileNet / ECM will handle escalated support issues, monitor system health, and collaborate with cross-functional teams in a remote setting.
Key responsibilities
- Manage escalated support issues and drive them through resolution
- Evaluate and implement IBM patches and fixes while ensuring system resiliency and health
- Collaborate with architecture, business, and delivery teams to define the strategic direction for the ECM environment
Required qualifications
- 5+ years of experience as an IBM FileNet Administrator
- Strong technical knowledge of IBM FileNet Content Platform Engine Administration
- Experience with Microsoft SQL databases
- Experience with IBM Content Collector for email, files, and SAP
- Experience with CI/CD build execution processes
Complete Job Description
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