Senior Systems Engineer
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Job Summary
Owning the administration and optimization of Managed IT platforms, the full-time Senior Systems Engineer will serve as a technical escalation point, design integrations, and develop automation workflows while working remotely.
Key responsibilities
- Administer and optimize all Managed IT platforms, including RMM, PSA, and security tooling
- Act as a senior technical escalation point for complex issues, driving them to resolution
- Develop and maintain automation scripts and integrations to enhance operational efficiency
Required qualifications
- Bachelor's degree in technology, business, or a related field preferred, or a minimum of five years of experience in a technical role within a managed services or enterprise IT environment
- Strong proficiency in PowerShell scripting and automation development
- Experience with API integrations and familiarity with REST API concepts
- Strong understanding of Microsoft 365 and Azure administration
- Experience with managed backup and disaster recovery platforms and endpoint protection solutions
Complete Job Description
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