Senior Technical Account Manager
Job Summary
Partnering with enterprise and scaling customers, the full-time Senior Technical Account Manager will manage post-sale functions, act as a trusted collaborator for integration outcomes, and support customer success plans while working remotely.
Key Responsibilities
- Execute all post-sale functions in collaboration with enterprise and scaling customers
- Deliver ideal integration outcomes as a trusted collaborator with customers
- Maintain internal documentation and monitor industry trends impacting customers
Required Qualifications
- 5+ years of deep EHR integration and workflow knowledge
- Demonstrated experience with expanding customers and building franchises
- Functional understanding of data formats like HL7v2, XML, X12, and APIs
- Understanding of various healthcare workflows
- Ability to proactively identify new solutions and processes for customers
Complete Job Description
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