Senior Technical Account Manager
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Job Summary
Working remotely, the full-time Senior Technical Account Manager will lead customer technical projects, advocate for client needs, and collaborate with cross-functional teams to enhance product adoption and satisfaction in the data infrastructure sector.
Key responsibilities
- Lead and execute customer technical projects, ensuring alignment with client requirements and industry best practices
- Engage directly with clients' technical teams to tailor solutions and manage technical success
- Collaborate with Sales, Product, and Engineering teams to identify growth opportunities and influence product roadmap based on customer needs
Required qualifications
- 6+ years of experience in a customer-facing technical role, such as Technical Account Manager or solutions architect
- Deep, hands-on Kubernetes experience in production environments
- 2+ years of experience in a startup environment, ideally in modern data infrastructure
- Hands-on experience with AI frameworks and exposure to AI agent frameworks
- Proven track record of supporting products that enhance business productivity
Complete Job Description
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