Senior Technical Product Manager
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Job Summary
Acting as the technical voice on customer calls, the full-time Senior Technical Product Manager will manage the integration of AI products into customer systems, oversee solution delivery, and develop documentation for recurring integration questions, all while working remotely.
Key responsibilities
- Serve as the technical expert during customer and prospect interactions, addressing customization and troubleshooting needs
- Lead the implementation of AI products within customer systems, collaborating with the product team on necessary API and integration changes
- Document integration processes and create configuration guides to empower Customer Success and Implementation teams
Required qualifications
- 5+ years of experience in technical product management, integration architecture, or technical implementation in a software company
- Hands-on experience with REST APIs, webhooks, data mapping, and authentication
- Proven ability to write clear requirements and manage project execution with engineering teams
- Integration experience across multiple systems, demonstrating a breadth of patterns
Complete Job Description
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