Senior Technical Program Manager
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Job Summary
Building a new program within the Engineering Center of Excellence, the full-time Senior Technical Program Manager will manage incident postmortems, enforce process compliance, and develop cost allocation strategies while working remotely or from Atlanta, GA.
Key responsibilities
- Own the incident-to-postmortem pipeline, ensuring thorough analysis of underlying causes
- Establish and enforce a postmortem discipline that questions original design assumptions and tracks follow-up items to closure
- Develop and implement cost allocation strategies, including tagging standards and regular cost reviews
Required qualifications
- 10+ years of experience as a Technical Program Manager in SRE, Infrastructure, or related fields
- Hands-on production experience with the ability to critically analyze postmortems
- Direct experience with cloud cost structures, particularly in GCP
- Proven track record in managing postmortem or incident-review processes
- Strong data fluency, capable of creating and defending reports for leadership audiences
Complete Job Description
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