Senior Vice President, Client Success
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Job Summary
Leading strategic customer relationships, the full-time Senior Vice President, Client Success will manage account strategy, executive engagement, and growth initiatives remotely, focusing on enhancing AI adoption and healthcare impact.
Key responsibilities
- Own executive relationships and multi-year account plans aligned with customer strategies and growth objectives
- Guide customer strategies across various healthcare domains, ensuring effective program implementation and member experience
- Lead enterprise AI transformation efforts, prioritizing responsible adoption and integration into healthcare workflows
Required qualifications
- 12+ years of experience in healthcare technology, health benefits, or digital transformation, with 8+ years in leadership roles
- Deep expertise in complex healthcare organizations and experience with senior executives
- Strong knowledge of pharmacy benefits management and utilization management
- Experience driving AI and digital transformation initiatives from implementation to enterprise adoption
- Proven executive presence with skills in relationship management and account planning
Complete Job Description
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