Senior Workforce Scheduling Analyst
Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Sun, Jul 21, 2024
Job Summary
A company is looking for a Customer Experience Senior Workforce Scheduling Analyst.
Key Responsibilities:
- Contact Center Scheduling
- Collaborating Cross-functionally
- Payroll Processing
Required Qualifications:
- Bachelor's degree in Business Administration, Human Resources, Finance, Statistics, or equivalent work experience
- Solid track record as a Workforce Management Analyst or similar role
- Expertise in workforce management software and proficiency in Google Office Suite, Slack, Atlassian, etc
- Experience with data analysis tools and forecasting methods
- Proficiency in SQL for sophisticated database management and data analysis
Complete Job Description
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Job is Expired