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Senior Workforce Scheduling Analyst

Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Sun, Jul 21, 2024

Job Summary

A company is looking for a Customer Experience Senior Workforce Scheduling Analyst.

Key Responsibilities:
  • Contact Center Scheduling
  • Collaborating Cross-functionally
  • Payroll Processing

Required Qualifications:
  • Bachelor's degree in Business Administration, Human Resources, Finance, Statistics, or equivalent work experience
  • Solid track record as a Workforce Management Analyst or similar role
  • Expertise in workforce management software and proficiency in Google Office Suite, Slack, Atlassian, etc
  • Experience with data analysis tools and forecasting methods
  • Proficiency in SQL for sophisticated database management and data analysis

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