SEO Customer Success Lead
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Job Summary
Leading a customer success management team, the fully remote SEO Customer Success Lead will manage a portfolio of SEO clients, develop AI systems for operational efficiency, and drive team performance through coaching and strategy oversight.
Key responsibilities
- Build AI systems to automate customer success operations, including dashboards and alerts
- Lead and develop the customer success team through coaching, performance reviews, and training
- Manage a book of SEO clients, ensuring retention and upselling while overseeing client strategies
Required qualifications
- 3+ years of hands-on SEO experience at an agency or enterprise level, including technical SEO and content strategy
- 2+ years of experience leading a customer success or client-facing team
- Proven ability to build AI tools for operational efficiency
- Experience working with enterprise or Fortune 500 clients
- Strong proficiency with HubSpot and familiarity with SEO platforms like Search Atlas
Complete Job Description
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