Service Advocate III
Job Summary
Providing exceptional customer service, the full-time Service Advocate III will assist current and potential customers with inquiries regarding insurance claims and policies, ensuring a high level of satisfaction while working remotely.
Key responsibilities
- Resolve complex customer inquiries and issues related to insurance claims and policies
- Perform research to interpret policy provisions and provide effective responses to customer questions
- Identify and implement process improvement opportunities to enhance customer service delivery
Required qualifications
- 0-1 years of relevant experience in a customer support role
- High school diploma or GED
Complete Job Description
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