Service Advocate III
Job Summary
Providing comprehensive customer service, the full-time Service Advocate III will assist members and providers with complex inquiries regarding insurance claims and policies while working remotely.
Key responsibilities:
- Resolve customer questions and issues, ensuring understanding of products and services
- Research inquiries and interpret policy provisions to provide effective responses
- Identify and implement process improvement opportunities within established procedures
Required qualifications:
- 0-1 years of relevant experience in a customer support role
- High school diploma or GED
Complete Job Description
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