Service Associate
Get new jobs like this one by email. Create a free account for job alerts and to save the jobs you like.
Job Summary
Providing high-quality telephone and support services, the full-time remote Service Associate will manage member communications, schedule appointments, and facilitate inquiries related to health plans and medical records.
Key responsibilities:
- Schedules, reschedules, and verifies patient appointments using appropriate tools
- Facilitates communication and routes messages between members and healthcare teams
- Educates members on health plan systems and processes while managing calls on the Regional Operator Line
Required qualifications:
- Minimum one (1) year experience in a customer service role, preferably in a high-volume call center
- High School Diploma or General Education Development (GED) required
- Working knowledge of PC with a minimum keyboarding speed of 35 wpm
- Knowledge of medical terminology
- Ability to communicate effectively and courteously on the telephone
Complete Job Description
The complete job description is available to premium members. Premium membership includes:
Full access to 38,071 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
BBB URL BBB URL
The company description is available to premium members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
