Service Center Specialist
Job Summary
Supporting service center and branch operations, the full-time Service Center Specialist will perform mechanical and electrical service duties, troubleshoot and repair equipment, and manage customer inquiries while working remotely.
Key responsibilities
- Manage inbound phone calls, online inquiries, and customer walk-ins
- Respond to customer requests by generating rental quotes and placing orders
- Support service technicians by completing work orders and maintaining accurate documentation
Required qualifications
- High school diploma or equivalent with at least 2 years of applicable work experience, or a bachelor's degree in a related field
- Light construction experience preferred
- Proficiency in Microsoft Office and basic math skills
- Basic understanding of circuit testing and troubleshooting processes
- Familiarity with ERP systems and basic Field Service or CRM applications
Complete Job Description
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