Service Center Technician
Job Summary
To support a dynamic customer service environment, the full-time Service Center Technician will fulfill customer requests, resolve technical issues, and respond to inquiries while working in a hybrid/remote setting.
Key responsibilities:
- Manage event and incident responses to ensure effective desktop computing operations
- Fulfill service requests and provision access for users as needed
- Implement continual service improvement initiatives to enhance customer experience
Required qualifications:
- High School Diploma and technical vocational training or equivalent work experience
- Minimum of one (1) year experience in a Level 1 end-user support role
Complete Job Description
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