Service Delivery Leader
Job Summary
To support a dynamic team in Guatemala City, the full-time Service Delivery Leader will manage software development teams, foster client relationships, and ensure successful project execution while working remotely.
Key responsibilities
- Ensure teams have the necessary resources and support to deliver high-quality solutions consistently
- Build and maintain strong client relationships while continuously improving customer satisfaction
- Manage team budgets, delivery expectations, and operational priorities
Required qualifications
- Bachelor's Degree in Computer Science, Software Engineering, or a related field, or equivalent professional experience
- 3+ years of experience in Service Delivery or Project Management
- Experience leading software development teams
- Strong experience managing client relationships and delivery operations
- Professional English proficiency
Complete Job Description
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