Service Delivery Manager
Job Summary
Owning partner onboarding and service delivery coordination, the full-time remote Service Delivery Manager will manage product onboarding, platform migrations, and integrations while improving service quality and efficiency.
Key responsibilities
- Oversee the onboarding of new SaaS partners and manage end-to-end delivery processes
- Plan and coordinate delivery activities, resources, and timelines while monitoring service-level commitments and risks
- Lead partner meetings and provide clear updates on progress, translating partner requirements for technical stakeholders
Required qualifications
- At least 3 years of experience in IT service delivery, project management, or technical consulting
- Strong understanding of SaaS platforms, integrations, and cloud technologies
- Experience coordinating multiple projects and managing delivery risks and dependencies
- Demonstrated customer focus and analytical problem-solving skills
- Familiarity with Agile or Kanban methodologies and workflow automation is preferred
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 36,487 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
