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Service Designer
Job Summary
A company is looking for a Service Designer II to enhance customer service experiences through design and collaboration.
Key Responsibilities
- Independently implement solutions and mentor junior team members
- Conduct research and design user journey maps to improve service delivery
- Collaborate with cross-functional teams to ensure alignment with business objectives
Required Qualifications
- Experience in service design principles and human-centered design
- Proficiency in design tools such as Figma and Adobe products
- Experience conducting qualitative and quantitative research activities
- Understanding of agile methodologies and tools
- Ability to manage work strategically and build relationships
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COMPLETE JOB DESCRIPTION
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Company Overview
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