Service Integration Lead
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Job Summary
Leading service integration activities for federal health IT, the full-time Service Integration Lead will manage multiple IT service providers, develop service management plans, and enhance accountability in a remote environment while requiring an active Secret security clearance.
Key responsibilities
- Lead service integration activities across various IT service providers and vendors
- Develop and maintain the Integrated Service Management Plan and service interface agreements
- Facilitate monthly service reviews in collaboration with the Program Manager
Required qualifications
- ITIL 4 Managing Professional designation or SIAM Professional certification
- 8+ years of professional IT service management experience
- At least 3 years of experience in a multi-supplier Service Integration and Management (SIAM) role
- Active U.S. Government Secret security clearance
Complete Job Description
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