ServiceNow Automation Architect
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Job Summary
As the technical architect for automation, the full-time remote ServiceNow Automation Architect will own the end-to-end architecture for ServiceNow automation and generative AI initiatives, translating business opportunities into secure, scalable solutions to enhance service delivery and employee experiences.
Key Responsibilities:
- Own the technical architecture for ServiceNow automation and GenAI initiatives, ensuring secure and scalable solutions
- Drive enterprise adoption of GenAI by identifying use cases and partnering with product teams to implement solutions
- Design scalable process automation using ServiceNow tools and establish governance for responsible AI use
Required Qualifications:
- Deep technical expertise with the ServiceNow platform, including JavaScript scripting and Flow Designer
- Strong software development skills in JavaScript and proficiency in an additional programming language like Python
- Hands-on experience with GenAI-enabled automation tools and knowledge of prompt engineering
- Experience designing scalable automation architectures across enterprise workflows
- Advanced skills in REST API integrations, including security practices and error handling
Complete Job Description
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