ServiceNow Business Analyst
Job Summary
Detail-oriented and analytical, the remote ServiceNow Business Analyst will gather and translate business requirements into functional specifications for ServiceNow solutions, collaborating with stakeholders to improve efficiency and user satisfaction.
Key responsibilities
- Elicit and document business requirements from various stakeholders
- Translate business needs into functional specifications and user stories for ServiceNow implementations
- Facilitate requirements gathering workshops and analyze current business processes for improvement opportunities
Required qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field
- 1-3 years of experience as a Business Analyst, preferably in IT or enterprise systems
- 1-2 years of hands-on experience with the ServiceNow platform
- Experience with business process analysis and process improvement methodologies
- Familiarity with Agile/Scrum development methodologies
Complete Job Description
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