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ServiceNow CMDB Manager

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Location: Remote
Compensation: Salary
Reviewed: Mon, Oct 26, 2026
This job expires in: 30 days

Job Summary

Responsible for the overall roadmap and integrity of the Configuration Management Database (CMDB), the full-time remote ServiceNow CMDB Manager will manage the implementation and enhancements of CMDB integrations on the ServiceNow platform while ensuring alignment with corporate architecture standards.

Key responsibilities
  • Provide subject matter expertise and implement ITIL processes for CMDB services across various ServiceNow modules
  • Design and develop extensions to the ServiceNow data model, ensuring data integrity and alignment with ITSM processes
  • Create and maintain detailed system documentation, including design specifications and testing plans
Required qualifications
  • 3+ years of experience with CMDB, IRE, Discovery, and Reconciliation
  • ITIL Foundation Certification
  • Completion of the ServiceNow CMDB Fundamental course
  • Completion of the ServiceNow Configuration Compliance Essentials course

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