ServiceNow Platform Architect
Job Summary
Leading the design and delivery of transformational platform implementations, the remote ServiceNow Platform Architect will manage end-to-end architecture and solution design while collaborating with IT leadership and business stakeholders to drive platform adoption and value realization.
Key responsibilities
- Direct delivery teams on complex multi-module implementations, ensuring adherence to ServiceNow best practices and governance
- Engage with C-suite and IT leadership to define strategic platform vision and business outcomes, serving as a trusted technical advisor
- Assess existing ServiceNow instances and recommend optimization strategies, while leading governance boards and strategy forums
Required qualifications
- Bachelor's degree in computer technology or equivalent experience
- Eight or more years of experience in ServiceNow platform expertise, focusing on solution architecture and implementation
- ServiceNow Certified Technical Architect (CTA) and Certified Master Architect (CMA) required
- Strong knowledge of ServiceNow core capabilities, including application configuration and integrations
- Experience leading complex, multi-year ServiceNow implementations from design through optimization
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