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ServiceNow Presales Technical Lead

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Location: Remote
Compensation: To Be Discussed
Reviewed: Fri, Oct 30, 2026
This job expires in: 28 days

Job Summary

Driving digital transformation for diverse industries, the full-time remote Sr. ServiceNow Presales Technical Lead will manage client relationships, conduct needs assessments, and provide expert guidance on ServiceNow solutions to enhance business outcomes.

Key responsibilities
  • Conduct thorough needs assessments and document specifications using Business Analysis methodologies
  • Collaborate with ServiceNow architects and developers to design and deploy tailored solutions for clients
  • Guide clients in selecting and configuring ServiceNow offerings to meet their unique business needs
Required qualifications
  • 15+ years of experience in ServiceNow architecture, development, and deployment
  • 10+ years in pre-sales or supporting business development
  • 5+ years of consulting experience, acting as a Trusted Advisor
  • ServiceNow Certified Master Architect (CMA) and ServiceNow Certified Technical Architect (CTA)
  • Deep technical knowledge in various ServiceNow modules including ITSM, ITOM, and HRSD

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