ServiceNow Subject Matter Expert
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Job Summary
Providing senior-level strategic guidance, the full-time Subject Matter Expert, ServiceNow will support a DHS program remotely by leading technology adoption initiatives, advising on complex technical issues, and collaborating with cross-functional teams to align solutions with enterprise standards.
Key responsibilities
- Leads strategic planning initiatives and proposes technology adoption initiatives to management and team members
- Provides expert-level guidance on emerging technologies and best practices relevant to the DHS enterprise IT environment
- Mentors project teams and junior staff while supporting the development of technical roadmaps and modernization strategies
Required qualifications
- Bachelor's degree
- 11 years of progressive technical or functional experience in a selected technical area
- ServiceNow certification required
- Microsoft Certification preferred
- US Citizen with the ability to successfully complete a government-issued background investigation
Complete Job Description
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