ServiceNow Team Lead
Job Summary
Providing hands-on technical leadership, the full-time hybrid ServiceNow Team Lead will oversee day-to-day operations, manage a team of developers and system administrators, and guide the execution of the ServiceNow platform roadmap.
Key Responsibilities
- Lead daily operations, task planning, code reviews, and quality assurance for the development team
- Enforce development standards and release management workflows to reduce technical debt
- Mentor team members on script performance, automation, and platform upgrades
Required Qualifications
- 6+ years of experience in ServiceNow solution design and administration, with 2+ years in a leadership role
- Advanced knowledge of JavaScript, Glide API, and ServiceNow core modules
- Experience with Agile/Scrum methodologies and ITIL v4 frameworks
- ServiceNow Certified System Administrator (CSA) and other relevant certifications preferred
Complete Job Description
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