Site Reliability Engineer

Job Summary

Owning the operational health of provider supply, the full-time Site Reliability Engineer will build monitoring systems, improve detection and failover processes, and manage incident responses while working remotely.

Key responsibilities

• Build and maintain monitoring for provider health, including latency, throughput, and error rates, while setting SLOs and alerts
• Enhance detection of degraded endpoints and collaborate with the routing team for automatic traffic shifting
• Lead incident response for provider issues, including triage, communication, and postmortem analysis

Required qualifications

• 4+ years of experience in SRE, production engineering, or infrastructure roles with high-traffic systems
• Proficiency in observability tools and practices, including metrics, logs, and alerting
• Strong software engineering skills, preferably in TypeScript and/or Python
• Experience with distributed systems and their failure modes
• Effective communication skills for incident management and external partner interactions