Site Reliability Engineering Manager

Job Summary

Leading a team of Site Reliability Engineers, the full-time Manager of Site Reliability Engineering will ensure the availability, performance, and operational excellence of critical platforms and services while working remotely.

Key responsibilities

• Manages team performance, supports career development, and conducts regular evaluations and meetings with direct reports
• Owns service reliability performance, ensuring teams meet established SLOs and operational targets
• Drives continuous improvement initiatives to reduce MTTR and enhance service stability across supported environments

Required qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field with 7 years of experience, or equivalent relevant experience
• Strong technical expertise in cloud platforms (AWS and/or Azure) and reliability engineering practices
• Experience with Infrastructure-as-Code, CI/CD pipelines, and automation techniques
• Demonstrated experience leading major incident response and service restoration efforts
• Proven ability to mentor engineers and influence technical direction within teams