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SmartCare Advisor

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Location: Remote
Compensation: To Be Discussed
Reviewed: Fri, Nov 06, 2026
This job expires in: 30 days

Job Summary

Acting as a strategic post-go-live partner for clients using UKG Pro, the full-time SmartCare Advisor will focus on system optimization and client advisory, providing ongoing support and enhancing HR, payroll, and benefits processes in a remote environment.

Key responsibilities
  • Serve as the primary post-implementation partner for assigned clients, leading regular touchpoints to review system performance and optimization opportunities
  • Perform configuration updates and enhancements within UKG Pro, analyzing system performance and recommending improvements
  • Manage client inquiries and troubleshoot system-related issues, ensuring timely resolution or escalation
Required qualifications
  • 3+ years of hands-on experience with UKG Pro (Payroll & People)
  • Experience in consulting, implementation, configuration, or support roles
  • Strong knowledge of HR and payroll processes and system testing methodologies
  • Proven ability to manage multiple clients or priorities in a fast-paced environment
  • Strong analytical and problem-solving skills

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