SMB Account Executive

Job Summary

Converting high-quality inbound leads into long-term customers, the full-time SMB Account Executive will manage the full sales cycle, engage in outbound prospecting, and collaborate across teams to deliver consultative solutions in a fast-paced, results-driven environment.

Key responsibilities

• Own the full sales cycle from initial conversation to closing with SMB merchants
• Engage and convert warm inbound leads while supplementing the pipeline with outbound prospecting
• Collaborate with cross-functional teams to ensure a seamless customer experience and track performance metrics in Salesforce

Required qualifications

• 2+ years of inside sales or full-cycle closing experience, preferably in a fast-paced SaaS or SMB-focused environment
• Proven ability to exceed quotas and close business in a high-volume, short-cycle sales environment
• Strong CRM fluency, particularly with Salesforce, and a data-driven approach to managing activities
• A hunter's mindset with a focus on disciplined outbound outreach and pipeline development
• Curiosity and empathy to understand customer needs and deliver appropriate solutions