Social Media Community Manager
Job Summary
To enhance community engagement, the full-time Social Media Community Manager will develop proactive strategies across various organic social channels, manage community interactions, and identify learner stories while working remotely.
Key responsibilities
- Develop and execute community engagement strategies across platforms like LinkedIn, Instagram, TikTok, and Facebook to increase brand visibility
- Manage community voice by responding to learner comments and coordinating with agency support for engagement opportunities
- Identify community trends and learner needs, translating insights into actionable recommendations for social content and campaigns
Required qualifications
- 5+ years of experience in community management across major social platforms
- Proficiency in using social media management and social listening tools
- Experience in building proactive community engagement programs
- Ability to navigate sensitive community issues with sound judgment and empathy
Complete Job Description
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