Social Media Manager

Job Summary

Supporting the execution of a global social media program, the full-time Social Media Manager will manage content development, community engagement, and performance reporting while working from the Norwood, MA office with the flexibility for up to two remote days per week.

Key responsibilities

• Plan, create, publish, and optimize social media content that aligns with brand and business priorities
• Manage day-to-day social media operations, including editorial calendar planning and coordination with cross-functional teams
• Monitor audience engagement and analyze social media performance to provide actionable insights for improvement

Required qualifications

• Bachelor's degree in Marketing, Communications, Journalism, Public Relations, or a related field, or equivalent experience
• Minimum of 5+ years of relevant B2B social media experience in a corporate environment
• Experience with social media publishing and management tools such as Sprout, Sprinklr, or Hootsuite
• Proficient in managing editorial calendars using project management tools like Workfront or Asana
• Strong writing and editing skills with the ability to translate complex topics into engaging content