Social Media Moderator
Job Summary
Working remotely on a part-time contract basis, the Social Media Moderator will manage comment moderation and responses across various partner ad campaigns, ensuring brand voice consistency while engaging with prospective students.
Key responsibilities
- Own comment moderation and response for active partner ad campaigns
- Answer prospect questions using established response conventions and partner voice
- Identify and flag emerging trends related to ad engagement and comments
Required qualifications
- Prior social or community moderation experience, preferably on paid social
- Familiarity with moderation platforms such as NapCat, Sprout, or Hootsuite
- Proficiency in spreadsheet usage and tagging discipline
- Interest in higher education, workforce development, or edtech
Complete Job Description
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