Social Security Claims Specialist

Job Summary

Working remotely, the full-time Social Security Claims Specialist will manage Social Security Disability Insurance (SSDI) assignments, act as a liaison between internal teams and claimants, and provide detailed information on SSDI benefits while monitoring claims until final decisions are made.

Key responsibilities

• Delivers routine SSDI work independently, adhering to established procedures and meeting deadlines
• Educates claimants on SSDI benefits and coordinates between disability policies and Social Security benefits
• Maintains relationships with SSDI vendors and internal teams, providing updates on eligibility and determinations

Required qualifications

• High School diploma or GED, or minimum Associate degree in lieu of required experience
• 2 - 3 years of experience in claims or insurance operations directly related to the role, or 0-1 year for candidates with an Associate degree or above
• Experience navigating multiple systems/databases/platforms/software
• Ability to adapt to changing business needs
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)