Social Service Specialist
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Job Summary
Working remotely, the full-time hourly Social Service Specialist will engage with clients to address their needs related to Social Determinants of Health (SDOH), assist with benefits eligibility, and connect members to community resources while maintaining accurate documentation of interactions.
Key responsibilities
- Respond to calls from clients' members or patients to determine eligibility for benefits and access community social services
- Engage members in standardized assessments to identify needs and provide options for available resources
- Document all member contacts and maintain accurate records in the Centauri Health Solutions database
Required qualifications
- High School Diploma or GED equivalent
- 1+ years of experience in a professional office and fast-paced environment
- 1+ year of experience in a Customer Service Center
- At least one year of experience in social services or healthcare preferred
- Proficient skills with MS Office and Windows operating system
Complete Job Description
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