Social Services Coordinator I

Job Summary

To guide members through challenging times, the full-time salaried Social Services Coordinator I will manage case assessments, develop person-centered care plans, and connect members with necessary resources, all while ensuring compliance with industry standards.

Key responsibilities

• Manage short- and long-term cases by conducting biopsychosocial assessments and developing individualized care plans
• Coordinate resources and advocate for members to facilitate care transitions and access to wellness programs
• Maintain accurate documentation and ensure audit readiness by adhering to URAC and NCQA standards

Required qualifications

• Bachelor's or Master's degree from an accredited Social Work program
• Minimum 2 years of acute healthcare experience
• Experience with psychosocial assessment and care planning for high-risk populations
• Working knowledge of URAC and NCQA standards and HIPAA requirements
• Proficiency in Microsoft Office and various healthcare management systems