Software Engineer I (Telephony)
Job Summary
Working remotely, the full-time Software Engineer I (Telephony) will support and enhance a CTI product by developing new features, participating in the software development process, and collaborating with the Development team using Agile methodologies.
Key responsibilities
- Contribute new code and review pull requests while managing small to mid-sized software development projects
- Participate in architecture and design discussions, ensuring requirements and acceptance criteria are met
- Support the application lifecycle and assist in troubleshooting critical production issues
Required qualifications
- Bachelor's degree with 2-5 years of experience in software development
- 1-3 years of experience with C# and advanced knowledge of the Microsoft stack (ASP.NET, .NET Core, SQL Server, etc.)
- 1-2 years of experience with scripting languages such as Python and Shell Scripting
- Experience in an Agile development environment and with CI/CD practices
- Familiarity with call center terminology and features
Complete Job Description
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