Software Engineer, Voice Automation
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Job Summary
Working full-time in New York City, the Software Engineer, Voice Automation will own end-to-end problems, build and run production LLM pipelines and voice agents, and engage directly with customers to understand workflows and make product decisions.
Key responsibilities
- Own problems from scoping with customers to building and shipping software solutions
- Build and maintain production LLM pipelines and voice agents for various operational tasks
- Engage with customers on-site and via calls to understand and improve their workflows
Required qualifications
- 4+ years of experience as a software engineer, ideally 8+ years
- Experience shipping LLM-powered features or voice AI products to real users
- Demonstrated high agency by owning projects from inception to completion
- Comfortable interacting with customers to transform workflows into software solutions
- Not focused on model research or training; practical application is essential
Complete Job Description
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