Solutions Consultant
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Job Summary
Working remotely in a full-time capacity, the Solutions Consultant will engage with clients and internal teams to configure and demonstrate the Centerbase SaaS products, ensuring alignment with client needs throughout the pre and post-sales cycle.
Key responsibilities
- Interface with executives and clients, providing technical support and conducting live demonstrations of the Centerbase platform
- Manage customer expectations during the software buying cycle and collaborate with Account Executives on the sales process
- Record insights from customer interactions and provide feedback on product enhancements to the product management team
Required qualifications
- Bachelor's Degree, preferably in a technical field
- 4 or more years of experience with complex software applications, including requirements analysis and design
- Ability to facilitate discussions and present to large, cross-functional groups
- Background in law firm business practices and workflows is a plus
- Understanding of accounting and billing practices is also a plus
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