Solutions Consultant - IT Asset Management
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Job Summary
Managing ServiceNow platform operations, the full-time Solutions Consultant - IT Asset Management will govern software license compliance, drive incident management, and collaborate with internal teams and stakeholders in a hybrid work environment.
Key responsibilities
- Oversee ServiceNow operations including license management, ticket oversight, and vendor engagement
- Lead license reconciliation and entitlement governance to ensure compliance and maximize commercial value
- Develop executive dashboards and compliance reports while managing cross-functional escalations during Major Incidents
Required qualifications
- 13+ years of experience managing ServiceNow environments with a focus on license governance and operational reporting
- Strong understanding of commercial agreements and software licensing models
- Proven ability to present insights to executive stakeholders and clients
- Experience in driving collaboration across delivery teams and vendors
- Ability to balance operational governance with customer satisfaction in a fast-paced environment
Complete Job Description
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