Solutions Delivery Analyst
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Job Summary
To ensure the success of the technology platform for customers and end-users, the remote Solutions Delivery Analyst I will manage data ingestion and export processes, troubleshoot issues by collaborating with various teams, and conduct interviews to understand client data needs.
Key responsibilities
- Lead implementation processes and assist with troubleshooting product issues as needed
- Analyze data files and produce detailed data quality profiles to validate structure and content
- Triage technical issues and monitor incoming support tickets to ensure compliance with service level agreements
Required qualifications
- 1-3 years of experience in information technology or a related field
- Proven track record in establishing strong relationships with internal stakeholders and clients
- Experience in analyzing and documenting business processes and rules
- Previous experience implementing and supporting data products is preferred
- Familiarity with AWS tools and experience with technical support for complex issues related to data feeds and SAAS platforms
Complete Job Description
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