Solutions Engineer
Job Summary
Supporting Account Managers in a remote capacity, the full-time Solutions Engineer will translate customer business needs into technical requirements, build tailored solutions, and validate technical feasibility to enhance client satisfaction across Canada.
Key responsibilities:
- Lead technical discovery and requirements gathering to understand customer processes and pain points
- Translate customer requirements into documented solution designs and recommended configurations
- Build tailored forms, workflows, dashboards, and proofs of concept for prospective customers
Required qualifications:
- A Diploma or Bachelor's degree in Engineering, Computer Science, Business, or equivalent technical experience
- Prior experience in solutions engineering, technical consulting, or a customer-facing technical role
- Experience in gathering business and technical requirements and translating them into solution designs
- Experience configuring or building software solutions such as workflows and automations
- Software development experience is an asset
Complete Job Description
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