Solutions Engineer
Job Summary
As the technical backbone of the customer journey, the full-time hybrid Solutions Engineer will design and support integrations across cloud environments, own technical onboarding for enterprise customers, and collaborate with Sales and Customer Success to ensure successful implementation and long-term technical success.
Key responsibilities
- Design and support integrations across Azure, AWS, and GCP environments, guiding customers through API integrations and architecture design
- Own technical onboarding for enterprise customers, developing structured implementation plans aligned with IT and security teams
- Support deployments within Microsoft 365, Exchange Online, and Google Workspace while validating configurations for scalability
Required qualifications
- 3 to 5 years of experience in a customer-facing technical role supporting enterprise SaaS
- Hands-on experience with Microsoft 365 / Exchange Online and/or Google Workspace in complex environments
- Experience implementing identity and access integrations, including SAML SSO and SCIM provisioning
- Familiarity with cloud platforms (Azure, AWS, or GCP) and modern API-based integrations
- Working knowledge of security and email authentication ecosystems (IAM, SPF, DKIM, DMARC)
Complete Job Description
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