Solutions Engineer
Job Summary
As a full-time remote Solutions Engineer, the successful candidate will partner with Account Executives to facilitate a seamless sales process, addressing technical inquiries and guiding enterprise customers through demos, trials, and setup.
Key responsibilities
- Serve as a technical trusted advisor throughout the sales cycle, supporting prospects during their evaluation
- Plan and deliver successful demos and trials based on enterprise customer requirements
- Field technical questions and facilitate smooth setup and integration for prospective customers
Required qualifications
- 2+ years of experience in solutions engineering, sales engineering, or a similar customer-facing technical role in SaaS or B2B environments
- Familiarity with security and data privacy frameworks (e.g., SOC 2, GDPR) and their business implications
- Experience troubleshooting application and account setup issues
- Ability to articulate technical concepts to both technical and non-technical audiences
- Proficient with tools like HubSpot for managing customer interactions
Complete Job Description
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