Solutions Engineer
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Job Summary
To support a growing healthcare clearinghouse, the full-time Solutions Engineer will serve as the technical counterpart to sales and account management teams, guiding customers through their integration process while working remotely.
Key responsibilities
- Serve as the technical counterpart on pre-sale deals, qualifying opportunities and determining integration requirements
- Own technical design during the proof-of-concept phase, establishing use cases and clearing blockers for customer testing
- Build internal materials for new functionality and represent customer needs to the Product team, shaping requirements and managing a customer-driven feature backlog
Required qualifications
- Experience using and integrating APIs, with familiarity in data formats such as JSON and X12
- Proven experience in customer-facing roles with a strong understanding of customer needs
- Knowledge of revenue cycle management or a willingness to learn about it
- Ability to manage multiple tasks simultaneously with a high level of organization and responsiveness
- Self-motivated and resourceful, with a proactive approach to problem-solving
Complete Job Description
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